Mr.Tong is from Hong Kong. He had been suffering from Tinnitus for 3.5 years. He described his ear noises as cicadas, insect chirping and high pitched static coming from his left ear. To seek treatment for his Tinnitus, he had gone to 22 doctors, had four brain MRIs and two nasoscope tests, yet the problem  remained unsolved. He had tried both Chinese and Western medicine, including tranquilizers, antidepressants and acupuncture and none of those worked. Then, through the internet he found out about Tinnitus expert - Kuang Tien General Hospital’s ENT Chief Lai, and with the help of the International Health Services Center, he was able to arrange for an Executive Outpatient Appointment immediately. Mr.Tong was able to make a day trip from Hong Kong to Taiwan. He arrived with a suitcase full of his past medical records and medicine.  After detailed examinations and consultation with Dr. Lai, he received a proper diagnosis and recommendations that differed from what he received previously and returned home contently.