Medical Department Homepage
Medical Department Homepage
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Service Item

Customer-Centered Care service

Providing customers with complete before, during, and after your medical appointment, according to your personal needs:

1.Translation services in English, Japanese, German, Korean and many more languages
2.Appointment scheduling and physician liaison
3.Assistance with travel plans in accordance with medical appointments
4.Accommodation arrangements and transportation services
5.Assistance with Visa application documentations
6.Personal escorts by coordinators throughout the appointments
7.Specially prepared meals customized to your preferences
8.Assistance with registration, pharmacy, hospital discharge processes and payment
9.Follow up care after your return home


Contact Information

Clinic Hours:
Morning: 8:30am~12:00pm
Afternoon: 1:30pm~5:30pm
Evening: 6:30pm~9:30pm

Tel:0978-306-622
E-mail:ihsc@ktgh.com.tw
WhatsApp ID:+886978306688


MedicalDepartment Introduction

Taiwan has been ranked amongst one of the best in Asia for its economic values, competitive pricing, and high standard of medical care. In 2008, Kuang Tien established an International Health Services Center (IHSC) to allow our international customers to access the highest quality of medical care and service with our experienced medical team, advanced technologies and facilities, and complete treatment and care planning. We acknowledge the anxiety that our international customers may experience when seeking medical care in a foreign country, and hence offer English-proficient coordinators that provide assistance in all medical and personal needs prior to, during, and after their visit.

The English Services Emblem Certification

In order to build the warmth and friendliness of an English language environment, Executive Yuan of the Research, Development and Evaluation Commission (RDEC) has begun promoting the English Services Emblem Certification. In 2012, Kuang Tien General Hospital took part in the project and was accredited the highest level award of Gold, the only business in the medical sector in Taichung City to receive this award. Furthermore Kuang Tien General Hospital is also the only business in the medical sector in Taiwan to receive the special award, entitled Eye Catching, because of its focus on Customer-Centered Care, providing customers with complete pre-, during- and post- services according to their personal needs.

Over 100 years of medical experience and customer-centered services, Kuang Tien has become one of the top choices for international patients and has served thousands of patients including local foreigners. Taiwan has an abundance of cultural and tourism resources (Sun Moon Lake, Ali Mountain, hot springs, Da-Jia Mazu and more) drawing patients from all over the world to seek medical care and comprehensive health exams.

Latest News
Local Attractions

Local Attractions:Gaomei Wetlands Visitor Center(For more information)The two-floor Visitor Center features a spiral-shaped sloping design, resembling waves rising from the ground. The second floor has an observation platform, allowing visitors to relish the sunset and wind turbines of Gaomei Wetlands and looking at the stars at night. The outdoor square are decorated with installation arts featuring fiddler crabs and shells and an outdoor ecological pool. Visitors can take photos here and observe the wetland ecology in a close distance.Apart from providing travel information and guided tour services, the Center has also established an ecological experience hall to offer visitors a more comprehensive and in-depth understanding of wetlands and ecology. Additionally, the Center features a dining area and stores that sell cultural and creative products. To enhance the visitor experience, the Center organizes concerts, ecological lectures, and other activities periodically. These offerings aim to provide convenience and create an enjoyable travel and leisure experience for visitors.(Source:Taichung City Government Tourism and Travel Bureau)The Mitsui OUTLET Park(For more information)A large number of tourists surged into the Wuqi District and made it a topical tourist attraction. Adults and children can spend the entire day having fun at the OUTLET Park as it introduced a Japanese indoor amusement park, and has VR experience areas planned to make the Park a fun-filled place. The most exciting part is Taiwan’s one-and-only 60-meter high sea view Ferris wheel, where the cabins have translucent bases to make it the best way overlook the view of Taichung Port.(Source:The Mitsui OUTLET Park)Houli Horse Ranch(For more information)Houli Horse Ranch is the government- operated one with the longest history as well as quite good standard in Taiwan. It was established in 1952 and subordinated to the stallion ranch owned by the Ministry of National Defense R.O.C., aiming to improve, breed the species of horses to meet the military and civil uses, and further continue the national army ranger system. As time goes by, Houli Horse Ranch is a recreational ranch nowadays. Though with its more modern equipments and multi-uses, it still well maintains the historical buildings and nostalgic atmosphere of the Japanese-ruling era.(Source:Taichung City Government Tourism and Travel Bureau)Dajia Jenn Lann Temple(For more information)Daijia Jenn Lann Temple is one of the most famous Matzu Temples in Taiwan. It has over 200 years of history. It is filled with pilgrims all year long. The inspection tour held in March every year has become a world-famous religious ceremony. It has attracted domestic and international tourists. It is a scenic spot that best represents Dajia. The violet jade Matzu of Jenn Lann Temple and the Golden Matzu in the basement of Matzu cultural museum are the treasures of the temple. Now, Matzu is considered one of the three treasures of Taichung. It is a scenic spot you must visit in Taichung.(Source:Taichung City Government Tourism and Travel Bureau)Taichung City Seaport Art Center(For more information)Gongdu Art Center is built above artificial hill and ground. The style of the architecture is Chinese style. it is classic and elegant. There are exhibition hall, performance hall, lecture hall, outdoor area and administration department in the center.(Source:Taichung City Government Tourism and Travel Bureau)

2024/10/02

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